Landlord Services

Every day a property sits empty costs money, and every unresolved tenant repair costs goodwill. Our landlord service is built around those two problems: fast, complete void turnarounds, and a reliable route for tenant-reported repairs that doesn't need you in the middle of it.

We work directly for landlords and as the contractor behind letting and managing agents. Tenants can report issues to us, we attend, we fix, and you get a photographed record of what was done with an authorisation limit you set. So routine work simply gets handled and anything larger comes to you with a quote first.

What's included

• Void works — a full turnaround between tenancies: clearance, deep clean, repairs, touch-up or full redecoration, flooring, appliance checks, key and lock changes ready to let, in one coordinated package.
• Tenant repairs — a reporting route for your tenants, triaged and attended by our operatives, with photo evidence and a spend limit you control.
• Property inspections — periodic inspections with a written, photographed report covering condition, damp, safety issues, unauthorised occupants and upcoming maintenance needs.
• Compliance — gas safety certificates, EICRs and remedial work, EPCs, smoke and carbon monoxide alarm installation and testing, legionella risk assessments, fire door checks and HMO licensing requirements through registered engineers, with certificates issued to you.
• Cleaning and preparation — end-of-tenancy and pre-let cleaning, garden tidy, window cleaning and presentation work before marketing photographs and viewings.
• Property preparation — small improvements that lift rent and reduce voids: neutral redecoration, kitchen and bathroom refresh, flooring, lighting and storage.

Who we work for

Private landlords with one property, portfolio landlords, letting and managing agents who need a maintenance partner, overseas owners who need eyes on the ground, and guaranteed-rent and serviced-accommodation operators.

How it works

1. Void or repair reported — by you, your agent, or the tenant directly.
2. Attend and assess — photographs and a costed schedule of works, usually within 24 to 48 hours.
3. Authorised and completed — under your limit we proceed; over it, you approve first.
4. Evidence pack — photographs, certificates and invoice. Everything you need for your records or a deposit claim.

Why choose CTN Property Services

• One contractor to clean, clear, repair, decorate and certify. We close voids in days, not weeks
• Set your own authorisation limit; no work over it without written approval
• Compliance certificates issued directly to you and diarised for renewal
• Direct tenant contact if you want it, so you're not relaying messages
• Transparent pricing, with no mark-up added to third-party invoices

Where we work

We cover every London borough and Greater London, plus Essex, Kent, Surrey, Hertfordshire, Middlesex, Berkshire and Buckinghamshire. See the areas we cover for more information, we're always updating our coverage areas so its possible we can still help.

Common questions

• How quickly can you turn a void around? — A standard two-bed flat is typically clear, clean and ready to market in three to five working days, depending on the extent of the works.
• Do you deal with tenants directly? — Yes, if you'd like us to. Most landlords prefer it. Tenants report to us, we attend, and you see the report.
• Can you handle compliance certificates? — Yes, gas, electrical, EPC, alarms and legionella, through registered engineers, with renewal dates tracked.