Residence management

A London residence that's only lived in part of the year still needs full-time care: post handled, plants watered, heating balanced, contractors supervised, the fridge stocked before you land. Residence management is our private-client service for exactly that — one discreet team that keeps your home running as if you'd never left.

What a managed residence looks like

• Scheduled housekeeping — the property kept clean, aired and photographed-ready at all times
• Maintenance under one roof — vetted trades for everything from a dripping tap to a full refurbishment, supervised and quality-checked
• Vacant care — regular inspection visits with reports, post management, security and utilities monitored
• Arrival preparation — heating, cleaning, flowers, groceries and any specific requests handled before you or your guests arrive
• Supplier & staff coordination — gardeners, window cleaners, private chefs, AV and smart-home contractors managed and paid through one account
• One monthly statement — every cost itemised, every visit logged

Discretion as standard

Private residences call for a different operating standard: DBS-checked staff, strict key protocols, confidentiality agreements where required, and a small, consistent team rather than a rotating cast of strangers. We're comfortable working alongside family offices, PAs and existing household staff — fitting into your arrangements, not replacing them.

One call, whatever it is

The value of residence management is having a single number for everything the house needs. A neighbour reports a leak while you're abroad; a delivery needs signing for; the boiler service is due; guests arrive Friday. You forward it once — or we catch it before you ever hear about it — and it's handled, evidenced and on your statement.

Residence management pairs naturally with housekeeping & cleaning and security & concierge cover. Tell us about your home and we'll design the service around how you actually use it.