Rent collection

Chasing rent is the part of self-managing that sours the landlord–tenant relationship fastest. It's awkward, it's time-consuming, and it rewards persistence — which is precisely why it works better as someone's job than as someone's evening. Our rent collection service takes it off your plate entirely.

What the service covers

• Rent collected by standing order, monitored on the due date — not discovered missing a week later
• Payment to you on the same day each month, with a clear statement of account
• Late rent chased from day one under a structured, documented escalation process
• Arrears correspondence handled professionally, preserving the tenancy relationship where possible
• A complete payment record — exactly what you need for tax time, and exactly what a court needs if it ever comes to that

Firm, fair, and documented

Most arrears are short-term wobbles: a changed job, a delayed salary, a lost standing order. Handled early and professionally, they resolve. Our process starts with a same-day reminder, escalates through structured contact, and keeps you informed at every step — so a wobble never quietly compounds into three months of debt. Everything is documented as we go, which matters enormously if formal action is ever needed.

When arrears turn serious

If a tenancy does break down, you won't face it alone. We manage the formal process with specialist partners — the right notices, served the right way, at the right time — and we can add rent protection cover to insulate your income while it plays out. Landlords on our guaranteed rent service skip this worry entirely: arrears are simply our problem, not yours.

A sensible middle step

Rent collection suits landlords who are happy managing repairs and inspections themselves but want the money side handled professionally. If you'd rather hand over the whole job, full management includes everything on this page and the rest of the tenancy too. Get a proposal and we'll price both.